Terms of service

Terms of Service

1. Introduction

Welcome to Smith’s Sanitation Supply. By accessing or using our website www.smithssanitationsupply.ca, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Use of Our Website

By using our website, you agree to:

• Be at least 18 years old or have parental/guardian consent.

• Use the website only for lawful purposes.

• Not engage in fraudulent, abusive, or disruptive activities.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information & Availability

• We strive to provide accurate product descriptions, pricing, and availability, but errors may occur.

• We reserve the right to correct errors, update product details, or cancel orders if necessary.

• Product availability is subject to change without notice.

4. Orders & Payments

• By placing an order, you agree to provide accurate billing and shipping information.

• We accept various payment methods securely processed by third-party providers.

• Orders are subject to approval, and we reserve the right to refuse or cancel any order.

5. Returns & Refunds

Our Return & Refund Policy outlines the conditions under which returns and refunds are accepted. Please refer to Return & Refund Policy for details.

6. Shipping & Delivery

• We aim to process and ship orders promptly, but delivery times may vary.

• We are not responsible for delays caused by shipping carriers or external factors.

• Customers are responsible for providing accurate shipping information.

7. Limitation of Liability

• Smith’s Sanitation Supply is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• We do not guarantee uninterrupted or error-free website access.

8. Intellectual Property

• All content on this website, including logos, images, and text, is owned by Smith’s Sanitation Supply and may not be copied, modified, or distributed without permission.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data. Please review it Privacy Policy.

10. Commercial & Industrial Use Disclaimer

• Our products are intended for commercial and industrial use only and are not for household or personal use.

• By purchasing from Smith’s Sanitation Supply, you acknowledge that you are buying products for business, professional, or industrial purposes.

• We are not responsible for improper use of our products in residential settings.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes will take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email: customerservice@smithssanitationsupply.ca

📞 Phone: (905) 333-1822